Flying blue

flying_blue_logoFind out more about the benefits of joining the Flying Blue programme as well as how to redeem your miles

The Flying Blue Programme is the Frequent Flyer programme for Kenya Airways, KLM and Air France. The programme allows you to get rewarded for your journey. You earn Miles for every flight taken and then redeem the Miles for Award Tickets and Upgrades to Business Class. The Flying Blue programme has four membership levels: Ivory, Silver, Gold and Platinum (the highest level). The level you are in depends on the number of Miles earned. Each level offers its own benefits. The more you travel, the higher you move up the levels.

How do I join the programme?
Become a Flying Blue member today by visiting or Go to the Flying Blue pages, click on ‘How to become a member’ and enrol online. Once you are enrolled, you get a temporary card which should be presented at the check-in counter for your Miles to be credited every time you fly with Kenya Airways, KLM or Air France. Your card will be activated after you take a flight.

How do I earn Miles?
There are two types of Miles:
l Award Miles add up to benefits of Award tickets to destinations that Kenya Airways flies to. Your Award Miles are valid for 20 months. After this period, they expire. However you can extend this period of validity by flying on Kenya Airways, KLM, or Air France on a fully paid ticket or with one of the SkyTeam partners at least once every 20 months. Flights booked with Award Miles will not count towards extending the validity period for your Miles.
l Level Miles take you to a higher level in Flying Blue’s membership. Every year Level Miles are re-set to zero in the level check at 31 December. As a member you earn one Level Mile and one Award Mile for every Mile flown each time you fly with Kenya Airways, KLM, Air France or any SkyTeam partner airline. The number of Miles credited to your account is dependent on the distance of your flight and the booking class you travel in.

How to redeem an Award ticket
1 Plan your trip early for an Award ticket for you, your family and friends for a holiday trip to any destination
that Kenya Airways flies to. 2 Ensure you have enough Miles for the required travel. 3 Call the Kenya Airways
Contact Centre in Nairobi on +254 20 3274747 and give details of your travel. Have two more options for the dates in case your first choice is not available. 4 Pay your taxes with your credit card. 5 Your e-ticket will be sent to you immediately through your email address.
Alternatively you can download and fill out the Award order form from Email the completed Award order form to Your e-ticket will be sent to your email address.

Important tips
Award tickets are subject to availability of seats. If there are no seats available you can take advantage of the FLEX AWARDS which means that for double the Award Miles you can get a confirmed ticket. You can redeem your Miles for an upgrade to business class on a Kenya Airways ticket when you have already purchased an economy class ticket on B, Y, M and U classes for all routes including Amsterdam. All upgrades are subject to seat availability in business class. Taxes are applicable on all Award tickets

Award Upgrades
When flying on Kenya Airways, why not use some of your Miles to upgrade* yourself to the Kenya Airways Premier World for added comfort and service? Experience all the privileges of Premier World.
To book your Award ticket, call the Kenya Airways Contact Centre on +254 20 3274747 and discover how far your Award miles will take you.